ISO 9001 focuses on the customer and their requirements and wishes. The aim of the management system is to fulfill these customer requirements in the best possible way in a process of continuous improvement and to satisfy the customer. To this end, specifications regarding the effectiveness and quality of the service or production are drawn up, implemented, reviewed and, if necessary, corrected.
A certified QM system in accordance with ISO 9001 proves that a company is able to provide products that meet customer requirements, fulfills all regulatory requirements and constantly strives to increase customer satisfaction.
All areas of application of ACI Laser GmbH – development, production, service and sales of laser systems – have been successfully certified.