Support

We offer our customers comprehensive, long-term support, starting from the very first sample marking on the workpiece and continuing far beyond the purchase of the laser system.

As a customer, our comprehensive service concept offers you the following benefits:

  • Replacement device provided when your device is being serviced (depending on availability)
  • Expert servicing of your devices in situ by our dedicated, experienced Service team
  • Fault diagnostics and maintenance work without the normal wait thanks to a remote maintenance module

Do you have any questions regarding your laser system or the Magic Mark laser software? We are here to help.